Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 5pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

Shipping costs for number of products
Free Shipping Over
Delivery Days
Quantity
From 1 to 3
From 4 to 6
From 7 to 12
From 13 to 18
From 19 to 24
From 25 to 30
From 31 to 36
From 37 to 42
From 43 to 48
From 49+
Italiy
10
50 €
1-2 Days
Austria
Not Allowed
Nothing
2-3 Days
Belgium
Not Allowed
Nothing
2-3 Days
France
Not Allowed
Nothing
2-3 Days
Germany
Not Allowed
Nothing
2-3 Days
Spain
Not Allowed
Nothing
2-3 Days
Olland
Not Allowed
Nothing
2-3 Days
Switzerland
Not Allowed
Nothing
2-3 Days
United Kingdom*
Not Allowed
Nothing
4-5 Days
Norway
Not Allowed
Nothing
2-3 Days
United States
Not Allowed
Nothing
15-20 Days
Japan
Not Allowed
Nothing
7-10 Days
Hong Kong
Not Allowed
Nothing
7-10 Days
New Zealand
Not Allowed
Nothing
7-10 Days
Iceland
Not Allowed
Nothing
7-10 Days
Singapore
Not Allowed
Nothing
7-10 Days
South Africa
Not Allowed
Nothing
7-10 Days
Colombia
Not Allowed
Nothing
7-10 Days
Taiwan
Not Allowed
Nothing
7-10 Days
*England, Wales, Scotland, Northern Ireland

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.
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